Every way a patient pays, in one place.
Clover PracticePay brings text-to-pay, payment plans, card on file, online bill pay and in-office payments together, then posts every payment to your practice management system.
Text-to-pay & payment links
Send a secure payment link by text message. Patients pay in seconds, with no portal login or app to download.
- Send from the patient record in one click
- Customizable messages
- Great for balances left after insurance
- Text-to-pay reporting shows who has paid
Automatic posting to your PMS
Payments post to the patient ledger in your practice management system automatically, so your staff never re-keys a payment again. Manual posting is available too.
- Card-present, keyed, online, text and plan payments
- Ends end-of-day reconciliation between terminal and PMS
- Your PMS stays the source of truth
- Works with Windows-based PMS and EHR systems
Payment plans & recurring billing
Make larger procedures manageable with smaller payments over time. You decide the schedule and the amounts.
- Installment plans for treatment balances
- Recurring payments for ongoing care or memberships
- Runs automatically from the card on file
- Optional pre-authorized payment forms
Card on file (the Vault)
Securely save a patient's preferred payment method for future visits, plans and balances. Card data is encrypted and tokenized, never stored in your PMS.
- Faster checkout for returning patients
- Collect for telehealth without reading card numbers aloud
- Powers payment plans
- Electronic signature capture, no paper
Online bill pay & QR codes
Your practice gets its own secure online payment page, link and QR code. Put a Pay Bill button on your website, print the QR code on statements, or post it at the front desk.
- Patients pay 24/7 from any device
- QR codes for statements and the waiting room
- Payments post to the patient ledger
- No website development needed
Contactless & in-office payments
Accept chip, tap and mobile wallet payments on modern Clover hardware, plus HSA and FSA cards.
- Apple Pay, Google Pay and Samsung Pay
- Credit, debit and HSA/FSA cards
- Countertop, handheld and pocket devices
- Keyed and virtual-terminal payments when there's no card
Simple voids & refunds
Refund all or part of the original transaction from the dashboard, without calling anyone.
- Full and partial refunds*
- Same-day voids
- Every refund is tracked in reporting
- *Partial refunds aren't available on PIN-debit transactions
Consolidated reporting
View, search and export every transaction and text-to-pay report in one dashboard designed for healthcare, not retail.
- Search by patient name, date or payment method
- Export for your bookkeeper or billing team
- Next-day funding on credit card sales
- One view across all your locations
Patient directory & communications
Patient Express keeps a directory of your patients for quick payments, card on file and text messages. Load patients in bulk instead of one at a time.
- Bulk patient upload
- Fast patient search at the front desk
- SMS payment requests and reminders
- Custom fields for your workflow
Multi-location & user management
Run one location or many. Switch between locations in a single login and give every staff member their own access level.
- Toggle between multiple merchant accounts
- Administrator and user roles with custom permissions
- Unique login for every staff member
- Consistent workflow across every office
PracticePay vs. a standard payment terminal
Regular payment setups only process the card. PracticePay is built for healthcare and connects payments to the rest of your practice.
| Capability | Clover PracticePay | Typical stand-alone terminal |
|---|---|---|
| HIPAA-compliant platform | ✓ | ✕ |
| Automatic posting to your PMS | ✓ | ✕ |
| Text-to-pay | ✓ | ✕ |
| Patient directory & SMS communications | ✓ | ✕ |
| Payment plans & card on file | ✓ | ✓ |
| Online payment page | ✓ | ✓ |
| Multi-location in one login | ✓ | ✕ |
| Healthcare-specialist onboarding & training | ✓ | ✕ |
Comparison reflects typical non-integrated, general-purpose payment terminals. Specific capabilities vary by provider.
See ClinicPay with your own workflow.
Book a free demo. We'll confirm your PMS integration and put together a no-obligation savings analysis from a recent processing statement.