HIPAA & security

Payments built for healthcare-grade privacy.

Most payment processors are only HIPAA-exempt: they can process a card, but they aren't designed to handle patient information. Clover PracticePay is built to be HIPAA-compliant, so payments and patient data can work together safely.

HIPAA-exempt processing

“Just payments”

A processor that only handles financial data (charging a card, issuing refunds) isn't required to follow HIPAA, as long as it never touches medical records or clinical information. That's why a standard terminal can't connect to your PMS, send patient messages or keep a patient directory.

HIPAA-compliant platform

Clover PracticePay

Because PracticePay connects to your PMS and works with patient-identifiable information, it's built to meet HIPAA's technical, administrative and physical safeguards: encryption, restricted access, secure storage and transmission, and a Business Associate Agreement.

How your data is protected

Security at every step

Encrypted card data

Card numbers are encrypted and tokenized, so they never sit in your PMS or on paper.

PCI & HIPAA

Designed to support both PCI DSS and HIPAA compliance for your practice.

Role-based access

Every staff member gets a unique login with administrator or custom user permissions.

Electronic signatures

Capture authorizations electronically instead of keeping paper card forms.

This page is general information, not legal advice. Your practice remains responsible for its own HIPAA compliance program. Read our guide to HIPAA-compliant vs. HIPAA-exempt payments →

See ClinicPay with your own workflow.

Book a free demo. We'll confirm your PMS integration and put together a no-obligation savings analysis from a recent processing statement.

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