Text-to-pay lets your practice send a patient a secure payment link by text message. The patient taps the link, pays from their phone and is done in under a minute, with no portal password and no phone call during business hours.
How it works with Clover PracticePay
- Your staff selects the patient and chooses Text-to-Pay.
- The patient receives a text with a secure link and the amount due.
- They pay with a card, HSA/FSA card or mobile wallet.
- The payment posts back to the patient's account in your PMS automatically.
When to use it
- After insurance adjudication, for the patient's remaining responsibility
- For telehealth visits, where there's no card to tap
- For no-shows or forgotten copays
- For estimates or deposits before larger procedures
Tips for a smooth rollout
- Confirm mobile numbers at check-in and ask patients for consent to receive texts.
- Keep messages short and clearly from your practice.
- Send requests promptly once the balance is known.
- Pair text-to-pay with payment plans for larger balances.
- Review text-to-pay reports weekly to see what's been paid.
Is it secure?
Yes. Patients pay on a secure payment page, and PracticePay is a HIPAA-compliant platform. Card numbers are never sent by text or stored in your PMS.
See ClinicPay with your own workflow.
Book a free demo. We'll confirm your PMS integration and put together a no-obligation savings analysis from a recent processing statement.